Terms and Conditions

Last Updated: September 15, 2026

Welcome to Hafrik Shop. These Terms and Conditions govern your use of our website, products, services, and purchases made through shop.hafrik.com.

1. About Hafrik Shop

Hafrik Shop is an online marketplace operated from Guangzhou, China.

Business Address:
广州市白云区棠景街道合益街客麦隆商业广场二楼240档

By accessing or using our website, you agree to these Terms and Conditions. If you do not agree with these terms, please do not use our website or place an order.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and availability displayed on the website are accurate. However, product colours, packaging, dimensions, appearance, and other characteristics may vary slightly from images displayed online.

We reserve the right to correct errors, update product information, change prices, or modify product availability at any time.

3. Prices and Currency Conversion

Prices may be displayed in different currencies, including Chinese Yuan (RMB/CNY), United States Dollars (USD), and Nigerian Naira (NGN).

Currency conversions displayed through our currency switcher are based on conversion rates configured by Hafrik Shop and may not be identical to the exchange rate used by your bank, card provider, payment processor, or financial institution.

The final amount charged may depend on the payment method and currency selected during the order process.

4. Orders

Placing an order on our website constitutes a request to purchase the selected products. An order is not considered fully accepted until payment has been successfully received and the order has been confirmed by Hafrik Shop.

We reserve the right to cancel or refuse an order where there is a genuine reason, including product availability issues, incorrect pricing or product information, suspected fraudulent activity, payment problems, shipping restrictions, or other circumstances that prevent us from fulfilling the order.

5. Payment

Customers are responsible for providing accurate payment and billing information. Payment may be processed through third-party payment providers. Hafrik Shop does not normally have access to your complete card or payment credentials where those details are processed directly by the payment provider.

6. Shipping and Delivery

Delivery times displayed on the website are estimates unless specifically stated otherwise. Delivery may be affected by supplier processing, warehouse handling, customs clearance, shipping carriers, weather, public holidays, transportation disruptions, or other circumstances outside our reasonable control.

Customers are responsible for providing a correct and complete delivery address and contact information.

7. Customs, Duties and Import Charges

Where an order is shipped across borders, customs duties, taxes, clearance fees, or other import-related charges may apply. Unless expressly stated otherwise at the time of purchase, such charges are the responsibility of the customer.

8. Returns, Refunds and Exchanges

Hafrik Shop generally does not accept ordinary returns simply because a customer changes their mind, orders the wrong item, or no longer wants the product.

However, where the issue is caused by Hafrik Shop, we may provide an appropriate remedy. This may include a replacement, exchange, repair, refund, or other reasonable solution depending on the circumstances.

The wrong product was sent.
The product arrived damaged or defective.
Important parts were missing due to a fulfilment error.
The product materially differs from what was advertised due to our error.

Nothing in this section is intended to remove or restrict any consumer rights that cannot legally be excluded.

9. Customer Responsibilities

Providing accurate order and delivery information.
Checking product information before ordering.
Ensuring that products ordered are suitable for their intended use.
Providing accurate contact information.
Following applicable product instructions and safety information.

10. Promotions and Discounts

Promotional offers, discounts, coupons, and special prices may be subject to additional conditions. Unless otherwise stated, promotions cannot be combined and may be withdrawn or changed at any time.

11. Intellectual Property

All website content, including text, graphics, logos, images, designs, software, and other materials, belongs to Hafrik Shop or its respective licensors and may not be copied, reproduced, distributed, or commercially exploited without permission.

12. Website Availability

We aim to keep the website available and functioning properly, but we do not guarantee uninterrupted access. The website may occasionally be unavailable due to maintenance, technical problems, security issues, hosting problems, or circumstances beyond our control.

13. Limitation of Liability

To the extent permitted by applicable law, Hafrik Shop will not be responsible for losses caused by circumstances outside our reasonable control, including shipping delays, customs delays, carrier disruptions, internet failures, payment-provider failures, or force majeure events.

Nothing in these Terms excludes liability or consumer rights that cannot legally be excluded or limited.

14. Force Majeure

We will not be responsible for failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including natural disasters, government actions, war, civil unrest, epidemics, transportation disruptions, labour disputes, or major technical failures.

15. Changes to These Terms

We may update these Terms and Conditions from time to time. The updated version will be published on this page with a revised effective date.

16. Governing Law

These Terms are intended to be governed by the applicable laws of the People’s Republic of China, subject to any mandatory consumer protection rights that may apply to the customer.

17. Contact

For questions about these Terms and Conditions, orders, or our services, please contact Hafrik Shop through the contact information provided on our website.